Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all.

The Lead Medical Assistant is a back office support staff member working as clinical support for all medical providers, including pediatric and adult medicine. The Lead MA has direct supervisory support for all medical assistants including daily assignments and call-ins for MAs; The Lead MA will problem solve and resolve MA issues, escalating to Clinic Director only when necessary.

• Assists with disciplinary actions including verbal and written warnings in collaboration with the Clinic Director. 
• Responsible for ordering, inventory and maintaining sufficient levels of vaccines.
• Plans and delivers training and in-services with input/support from Clinic Director and Director of Nursing.
• Works with the Clinic Director regarding employment (hiring/terminating) of MAs.
• Responsible for maintaining clinic work-flow.
• Responsible for assisting Clinic Director with MA performance evaluations.
• Prints hospital and lab reports (as back up for medical records).
• Assigns MA visits and assign staff to clean lab, clean nursing stations and charting stations.
• Care Team Responsibilities as outlined in the Care Team Patient Center Medical Home procedures.
• Other duties as assigned.

Education and Experience:

• High School Diploma or Equivalent (GED) required.
• Associate Degree (AA) or equivalent from a 2-year college or technical school, or 6 months to 1-year related experience and training, or equivalent combination of education and experience preferred. 
• Medical Assistant certification is required.
• Current CPR certification is required.
• Minimum of 1-year work experience as a medical assistance preferred.
• Prior experience leading/supervising group of Medical Assistants highly desired.
• EPIC Electronic Health Records experience preferred.

Required Skills and Abilities:    

• Ability to delegate as necessary to MAs.
• Bilingual (Spanish/English) language skills required.
• Excellent communication verbal and written communication in English.
• Strong interpersonal skills to interact with patients and clinic staff.
• Must be reliable with ability to follow through on tasks.
• Intermediate to advanced computer skills in Microsoft Office software/Outlook.
• Ability to work in fast pace clinic environment.
• Ability to supervise and lead by example.
• Ability to multitask and meet deadlines.

Physical Requirements and Working Conditions:

• Prolonged standing, walking, and prolonged periods sitting at desk and working on a computer.
• Must be able to lift up to 25 pounds at times and move medical equipment.
• Fine motor hand movements typical of performing standard medical procedures.
• Able to read charts graphs and readings on medical equipment.
• While most work performed in clinic, may occasionally work outdoors and in inclement weather.