Marin Community Clinics

  • Medical Assistant (Specialist/Bilingual)

    Type
    Regular Full-Time
    Location
    US-CA-Novato
    Category
    Clinical Support (M.A., R.N.)
  • Overview

    The Medical Assistant will perform a wide range of duties in the medical office.  Tasks primarily (although not limited to) involve assisting in examination and treatment of patients under the direction of specialist doctor.  The Medical Assistant will have direct contact with patients and work closely with the Referral Specialist, Specialist Scribe and the clinics’ Care Teams. The Specialist Medical Assist will report to the Referral Department Supervisor and the Director of Outreach and Referrals.

     

    Responsibilities

    Under general supervision, the Medical Assistant’s primary responsibilities include but are not limited to:

    • Escorts patients to the exam room, interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight and height, and records information on patients’ charts.
    • Prepares treatment rooms for examination of patients.
    • Cleans and sterilizes instruments.
    • Operates electrocardiograph (EKG), and other equipment to administer routine diagnostic test or calls medical facility or department to schedule patients for tests.
    • Gives injections or treatments, and performs routine laboratory tests.
    • Performs administrative responsibilities, including checking eligibility, verifying demographics, assisting patients with filling out necessary paperwork, and making up follow-up appointments.
    • Reviews notes from specialty care visits and take appropriate action by scheduling follow-up appointments, by referring patients to obtain diagnostic procedures, and by coordinating surgical procedures when appropriate.
    • Assists the Referral Specialist and the Specialist Scribe with managing the specialty care wait lists and with closing specialty care referrals.
    • Assists the Referral Specialist with scheduling specialty care appointments and making reminder calls when needed.
    • Directs patients to outpatient labs and imaging centers.
    • Orients specialists to our clinics and their workflows.
    • Provides interpretation during specialist visits.
    • Keys data into computer to maintain office and patient records.
    • Clean and disinfect operatory in accordance with department’s policy and OSHA guidelines.
    • Sterilize and disinfect instruments in accordance with department policy and OSHA guidelines.
    • Follow policy and procedures including universal precautions as defined by OSHA’s guidelines on Bloodborne Pathogens and Hazardous Materials standards.
    • Practice good people skills to maintain good public relations with patients and with fellow co-workers.
    • Maintain patient confidentiality in accordance to department policy and HIPPA guidelines.
    • Attend and participate in required meetings, training and educational programs.
    • Perform other related work as assigned.

    Qualifications

     

    • One year certificate from college or accredited technical Medical Assisting program; or one to three months related experience and/or training; or equivalent combination of education and experience.
    • At least 1 or 2 years work experience in medical clinic setting, Federally Qualified Health Center a plus.
    • Medical Assistant Certificate from an accredited school required
    • Current CPR certification required
    • NextGen experience a plus but not required.
    • Electronic Health Records experience a plus.
    • Bilingual (Spanish/English) language skills required
    • Must be able to work flexible hours.
    • Ability to work in fast pace medical environment.
    • Must have strong computer experience with MS Office
    • Ability to provide excellent customer service to patients and outside customers in person and via phone.
    • Must be able to multi-task duties and carryout projects timely.

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