The Complex Care Case Manager provides ongoing case management for MCC patients living with HIV/AIDs and other complex medical conditions and psychosocial needs. The case manager provides comprehensive support to his/her identified panel of patients with the goals of minimizing barriers to care, improving health outcomes, and helping patients develop the ability to manage their needs with greater independence. Working collaboratively with primary care, behavioral health, nursing and members of the care navigator team, the complex care case manager works as a member of an integrated team of professionals to provide patient-centered, outcome driven care in the context of the MCC medical home.
Must be able to conduct clinical assessment interviews and case management interventions with patients in Spanish.
Education and/or Experience:
Licensed Clinical Social Worker (LCSW). The successful applicant will demonstrate a commitment to providing case management services to medically complex/vulnerable populations. Experience working with individuals living with HIV/AIDS and/or substance-using individuals highly preferable. Knowledge of state regulations and standards related to client treatment, patient rights, and client/patient confidentiality required. 1-2 years of clinical or behavioral health experience in a health care setting caring highly desirable. Experience with & commitment to motivational interviewing required. Commitment to cultural humility required. Demonstrated ability to work effectively on a team, preferably in a primary care environment. Expereince with homeless population preferred.
Must be fluent in English with the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence in English. Must have the ability to effectively present information and respond to questions from clients, customers, and the general public in Spanish. Must be able to conduct clinical assessment interviews and case management interventions with patients in Spanish.
To perform this job successfully, an individual must be computer literate and knowledgeable in Microsoft Office software programs, and how to conduct searches on the Internet.
Certificates, Licenses, Registrations:
Licensed Clinical Social Worker (LCSW)
CPR Training Current
Valid Driver’s License