Marin Community Clinics

  • Behavioral Health Provider (Dental Coach)

    Regular Full-Time
    US-CA-San Rafael
    Behavioral Health
  • Overview

    The general purpose of the Behavioral Health Provider (BHP, “Dental Coach”) is to address mental health issues impacting patients’ ability to receive dental care and to minimize psychosocial stressors that have a negative impact on patient well-being. The BHP works as a member of the dental care team using the “warm hand off” model to provide trauma-informed biopsychosocial assessments, brief behavioral interventions, education, referrals, short term follow up to MCC dental (and primary care) patients.


    The BHP “dental coach” serves as a consultant to dental providers and assists dental and medical providers in understanding patient needs and developing joint plans regarding the behavioral health aspects of patient care.



    • Provide behavioral health assessment, education, and brief intervention/or referral to treatment to MCC dental and primary care patients (adults and pediatric).
    • Provide consultation to dental and primary care medical practitioners on behavioral health issues of patients such as the impact of trauma on patient presentation.
    • Use the “warm hand off” method for assisting patients who have identified behavioral health issues at the time of their dental visit, in addition to providing treatment during scheduled behavioral visits.
    • Use the Clinic’s electronic medical records system to document clinical work, produce billing, collect service data, and maintain a schedule as well as to communicate information to other clinic providers.
    • Provide crisis intervention and follow-up visits as needed.
    • Develop and facilitate psycho-educational support groups on behavioral health topics, as needed.
    • As needed, attend to patient’s needs when receiving dental care to assess behavioral health aspects of patient.
    • Provide guidance/education to dentists on how to successfully deal with patients’ behavioral or mental challenges.
    • Develop joint plans with dental providers on managing and responding to behavioral health aspects of patient care
    • Work with families of pediatric dental patients who may need behavioral support and understanding of expectations related to pediatric patient’s behaviors when receiving dental treatment.
    • Willingness to acquire basic knowledge of psycho-pharmacology. Committed to on-going learning about dental and medical procedures, and new medications and treatments commonly used for mental disorders, substance abuse and common health problems.
    • Provide education and support to patients and their families to support adherence to dental, medical and behavioral regimes.
    • Develop and maintain procedures, protocols on an ongoing basis to ensure the program’s relevance and effectiveness for patients and Clinic staff.
    • Work closely with the Behavioral Health Coordinator to facilitate administrative aspects of the program.
    • Attend medical provider meetings, all staff meetings and behavioral health team meetings as scheduled.
    • Provide their frank and considered opinion regarding quality improvement.
    • Schedule appointments, prioritize referrals, write brief case summaries and facilitate feedback and follow-up with MCC dental, medical and behavioral health providers.
    • Provide mental health assessments and assist with diagnosis based on DSM criteria.
    • Provide Behavioral Health care to satellite clinics as needed; may be asked to work variable schedule during extended-hour clinics (e.g., 10am-7pm on one or more days, evenings and weekends).
    • Other duties may be assigned.




    Certificates, Licenses, Registrations:

    Licensed Clinical Social Worker (LCSW)

    Licensed Psychologist (PhD or PsyD)

    CPR Training Current

    Valid Driver’s License


    Education and/or Experience:                                          

    Licensed clinical social worker; Previous clinical experience should include assessment and diagnosis, brief individual psychotherapy, group work, and crisis intervention. Expertise in applied relaxation techniques and trauma-informed care required. Knowledge of state regulations and standards related to client treatment, patient rights, and client/patient confidentiality. Familiarity with psychopharmacology is helpful; demonstrated ability to work effectively on a team preferably in a primary care environment. Previous experience collaborating with and providing information to medical personnel desirable. Cultural humility required.


    Language Skills:


    Spanish speaking language ability is preferred, Vietnamese strongly desired.


    Must be fluent in English with the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write in English, reports and business correspondence.  Must have the ability to effectively present information and respond to questions from clients, customers, and the general public.


    Computer Skills:                                                     

    To perform this job successfully, an individual must be computer literate and knowledgeable in Microsoft Office software programs, and how to conduct searches on the Internet.


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