Marin Community Clinics is seeking a health enthusiast who desires to help individuals manage chronic illnesses such as diabetes, hypertension, cholesterol and asthma. The Health Educator will play a vital role in changing people lives through motivational interviewing and providing health information to assist patients in making preventative lifestyle choices. While focusing on diabetes, hypertension, cholesterol and asthma, this position is intended to fulfill a need for research and education on less common diseases. If you’re innovative, hardworking, excited about health and looking for a great place to work, we’d like to talk to you! Health Educator reports to Register Dietitian and will be encouraged to offer feedback on program sustainability and growth. At MCC, we believe in team-based care with clinical providers and staff, this provides our patients with quality and effective healthcare.
Work Schedule: 32 hours per week
Coordinate educational opportunities, printed materials, and classes for patients with diabetes, high cholesterol, hypertension and asthma.
Educating staff as necessary, acting as community liaison and staff resource for MCC.
Patient Outreach - Ability to demonstrate excellent interpersonal skills and customer service skills to encourage patients to attend classes and appointments.
Accurately assess patients’ understanding of their disease and previous instructions from other health care providers.
Organize group classes including: secure space, invite patients by phone and/or mail, place reminder calls # days in advance, and arrange for an appropriate educator.
Lead weekly walking club/support group; arrange time and location, successfully promote event, and attend meeting.
Arrange specialty referrals for asthma/diabetes patients (and other chronic disease patients as needed). Make the appointment for the patient, give special instructions as to what the patient needs to do prior to appointment with specialty provider, provide resources as to where to find translators if needed during appointment, call back patient after appointment to ensure patient attended appointment, etc.
Assist in program growth activities: attend regular meetings, arrange details and attend promotion activities, etc.
Verbally encourage self-management of the patients’ chronic disease. Encourage goal adherence and provide tips and strategies to accomplish self-management goals (SMG). Invite follow-up education appointments as needed. Assess the need for such visits based on information patient provides during phone conversation.
Assist patients in setting goals and following through with them.
Use objective listening with patients and community members to assess health needs. Understand how to serve patients and community members with referrals, classes, educational materials, clinical follow-up, or continuation of health education and motivation. Use motivational interview skills to thoroughly inquire how patient is doing.
Provide written and verbal information regarding basic nutrition regarding protein, carbohydrates and fat as well as portion control. Help patients create a meal plan according to patient’s dietary customs/habits and culture.
Use the ADA Standards of Care to provide basic diabetes management.
Have a good understanding of A1C, fasting blood glucose, random blood glucose and guidelines for management of diabetes.
Accurately obtain and document current blood glucose results, frequency of blood glucose testing, medication use, nutrition, self-management goals, physical activity, and barriers in accomplishing self-management goals.
Instruct foot care techniques: daily examination of feet, activities to avoid (i.e. going barefoot); signs and symptoms to report. Encourage patients to remove shoes and socks at doctor’s visits for a foot checkup or foot exam. Explain what the doctor is looking for during a foot exam.
Facilitate nutrition tips for reduction of cholesterol, hypertension, and weight loss on an individual basis and in group classes.
Provide basic asthma education: med use, triggers, prevention etc. Demonstrate proper technique with different asthma medications, spacers, nebulizers, and be able to request patient to demonstrate back technique learned.
Complete chart notes/documentation after each contact with client.
Provide backup for data entry tasks: accurately enter patient data into CVDEMS and asthma registry, and any new system that may be introduced within established time limits. Print CVDEMS reminders in a timely manner.
Assist in program growth activities: Attend regular meetings, arrange details and attend promotion activities, etc.
Obtain certifications and attend classes to stay current on relevant subjects as requested.
Act as resource for the chronic disease program – to patients and to clinic staff for the patients’ benefit.
BA/BS College Degree or equivalent plus 6 months to 1 year related experience and training. Equivalent combination of education and experience may be considered. Medical certification preferred.
Knowledge of medical terminology.
Current BLS CPR certification.
Must communicate effectively in English.
Qualified applicants must speak Spanish.