Marin Community Clinics

  • Health Educator Bilingual

    Type
    Regular Part-Time
    Location
    US-CA-San Rafael
    Category
    Clinical Support (M.A., R.N.)
  • Overview

    Marin Community Clinics is seeking a health enthusiast who desires to help individuals manage chronic illnesses such as diabetes, hypertension, cholesterol and asthma. The Health Educator will play a vital role in changing people lives through motivational interviewing and providing health information to assist patients in making preventative lifestyle choices. While focusing on diabetes, hypertension, cholesterol and asthma, this position is intended to fulfill a need for research and education on less common diseases. If you’re innovative, hardworking, excited about health and looking for a great place to work, we’d like to talk to you! Health Educator reports to Register Dietitian and will be encouraged to offer feedback on program sustainability and growth. At MCC, we believe in team-based care with clinical providers and staff, this provides our patients with quality and effective healthcare.

     

    Work Schedule: 32 hours per week.

    Responsibilities

    Health Promotion

    • Coordinates educational opportunities, printed materials, and classes for patients with diabetes, high cholesterol, hypertension, and asthma.
    • Educates staff as necessary, acting as community liaison and staff resource for MCC.
    • Patient Outreach - Ability to demonstrate excellent interpersonal skills and customer service skills to encourage patients to attend classes and appointments.
    • Accurately assess patients’ understanding of their disease and previous instructions from other health care providers.
    • Organizes group classes including: secures space, invites patients by phone and/or mail, places reminder calls # days in advance, and arranges for an appropriate educator.
    • Leads weekly walking club/support group; arranges time and location, successfully promotes event, and attends meeting.
    • Arranges specialty referrals for asthma/diabetes patients (and other chronic disease patients as needed). Makes the appointment for the patient, gives special instructions as to what the patient needs to do prior to appointment with specialty provider, provides resources as to where to find translators if needed during appointment, calls back patient after appointment to ensure patient attended appointment, etc.
    • Assists in program growth activities: attends regular meetings, arranges details and attends promotion activities, etc.

    Motivational Interviewing

    • Verbally encourages self-management of the patients’ chronic disease.
    • Encourages goal adherence and provides tips and strategies to accomplish self-management goals (SMG).
    • Invites follow-up education appointments as needed. Assesses the need for such visits based on information patient provides during phone conversation.
    • Assists patients in setting goals and following through with them.
    • Uses objective listening with patients and community members to assess health needs.
    • Understands how to serve patients and community members with referrals, classes, educational materials, clinical follow-up, or continuation of health education and motivation.
    • Uses motivational interview skills to thoroughly inquire how patient is doing.

    Health Education

    • Provides written and verbal information regarding basic nutrition regarding protein, carbohydrates and fat as well as portion control. 
    • Helps patients create a meal plan according to patient’s dietary customs/habits and culture.
    • Uses the ADA Standards of Care to provide basic diabetes management.
    • Has a good understanding of A1C, fasting blood glucose, random blood glucose and guidelines for management of diabetes.
    • Accurately obtains and documents current blood glucose results, frequency of blood glucose testing, medication use, nutrition, self-management goals, physical activity, and barriers in accomplishing self-management goals.
    • Instructs foot care techniques: daily examination of feet, activities to avoid (i.e. going barefoot); signs and symptoms to report.
    • Encourages patients to remove shoes and socks at doctor’s visits for a foot checkup or foot exam. Explain what the doctor is looking for during a foot exam.
    • Facilitates nutrition tips for reduction of cholesterol, hypertension, and weight loss on an individual basis and in group classes.
    • Provides basic asthma education: med use, triggers, prevention etc. Demonstrates proper technique with different asthma medications, spacers, nebulizers, and be able to request patient to demonstrate back technique learned.

    Documentation

    • Completes chart notes/documentation after each contact with client.
    • Provides backup for data entry tasks: accurately enter patient data into CVDEMS and asthma registry, and any new system that may be introduced within established time limits.
    • Prints CVDEMS reminders in a timely manner.

     

    Program Development

    • Assists in program growth activities: Attends regular meetings, arranges details and attends promotion activities, etc.
    • Obtains certifications and attends classes to stay current on relevant subjects as requested.
    • Acts as resource for the chronic disease program – to patients and to clinic staff for the patients’ benefit.

    Qualifications

    • BA/BS College Degree or equivalent plus 6 months to 1 year related experience and training. Equivalent combination of education and experience may be considered. Medical certification preferred.
    • Knowledge of medical terminology.
    • Current BLS CPR certification.
    • Must communicate effectively in English.
    • Qualified applicants must speak Spanish.

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