The Front Office Receptionist performs clerical and patient services tasks required for the greeting, registration, and processing of scheduled and unscheduled patients in the reception area. Making patients feel welcomed is a primary responsibility of the check-in receptionist.
Positions requires Spanish speaking skills
Under general supervision, the Dental Front Office Receptionist’s primary responsibilities include but are not limited to:
High School diploma required
Spanish speaking skills required
Completion of college coursework preferred
Previous dental front office and/or clerical experience preferred. 1-2 year previous experience
Excellent customer service experience and ability to demonstrate excellent customer service
Demonstrated ability to communicate effectively and professionally
Requires high level of initiative, attention to detail and the ability to follow-through on assignments independently to completion.
Demonstrated ability to handle multiple, competing and varied tasks and manage the flow of work successfully.
Ability to prioritize assignments/patients as needed
Ability to represent the Clinic in as very professional manner to the public and within the organization well with individuals at all levels of authority.
Ability to handle personnel issues with confidentiality, tact and sensitivity.
Demonstrated ability to perform according to standard business practices including postal electronic mailing, faxing and filing.
Excellent, professional interpersonal and telephone skills.
Immediate and advance knowledge of computers and Windows environment.
Basic knowledge of Microsoft Office products including; Excel, Word, and PowerPoint.
Word processing skills at a minimum of 45 wpm.
Competency in using the Internet